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    Delete your Steady Away account

    You can delete your Steady Away account and its data at any time. Here is how, and what happens to your data.

    Delete from inside the app

    1. Open Steady Away
    2. Go to Settings, then Profile
    3. Tap Delete Account and confirm

    Your account is deleted straight away.

    If you no longer have the app

    Email info@steadyaway.tech from the email address on your account, with the subject "Delete my account". We will delete it within 30 days and confirm by reply.

    What is deleted

    • Your account record, including your email address and display name
    • Your session history held on our servers

    These are removed immediately and permanently. We do not keep a backup copy.

    What is not deleted

    • Session transcripts saved on your phone. These are only ever stored on your device, never on our servers. Delete them in the app, or by uninstalling it.
    • A usage record tied to your device rather than to you. It holds only a count of free sessions and First Line chats used, so that the free allowance cannot be reset by deleting and recreating an account. It contains no personal information.
    • Data already held by PostHog, Meta and TikTok. To remove that, use their own account controls.
    • Your subscription. Deleting your account does not cancel billing. Cancel it in Google Play or the App Store.

    Questions

    Email info@steadyaway.tech

    We value your privacy

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