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    Steady Away App Privacy Policy

    Last updated: February 23, 2026

    Introduction

    At Steady Away, we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our mobile application.

    Steady Away is a voice-first app that helps you prepare for moments of pressure. We have designed the app with privacy at its core.

    What We Collect

    Account Information

    When you create an account, we collect your email address and display name. This is stored securely on our cloud database to manage your account and subscription.

    Voice Data

    Your voice is processed in real-time by ElevenLabs, a third-party voice AI provider, to power the AI conversation. We have configured this provider to:

    • Not retain audio recordings after your session ends
    • Delete conversation transcripts immediately (0-day retention)
    • Not use your voice data for AI model training

    This means your conversations are processed but not stored on external servers.

    Conversation Transcripts

    Transcripts of your sessions are saved locally on your device only. They never leave your phone and are not uploaded to our servers. If you have iCloud or Google backup enabled on your device, transcripts may be included in your personal device backup — this is controlled by your device settings, not by us.

    Subscription Information

    We use a third-party subscription management provider to manage subscriptions. This provider receives a user identifier to track your subscription status. Payment details are handled entirely by Apple or Google — we never see your payment card information.

    Usage Analytics

    We collect anonymous usage data to improve the app, including:

    • App opens
    • Onboarding completion
    • Session starts and completions
    • Session duration
    • Subscription screen views
    • Feature usage (such as voice selection and history views)

    This data helps us understand how the app is used and where we can make improvements. We do not track the content of your conversations.

    What We Don't Collect

    • We do not store your voice recordings
    • We do not store your conversation transcripts on our servers
    • We do not sell your data to third parties
    • We do not use your data for advertising

    Third-Party Services

    We use the following categories of services to provide the app:

    • ElevenLabs (Voice AI Provider) — Powers the AI voice conversation. Configured for zero retention of your data.
    • Cloud Database Provider — Securely stores account information.
    • Subscription Management Provider — Manages subscription status.
    • Analytics Provider — Collects anonymous usage data to help us improve the app. Does not track conversation content.
    • Apple/Google — Handles authentication (Sign in with Apple/Google) and payment processing.

    For details on the specific providers we use and their privacy policies, please contact us at info@steadyaway.tech

    Data Retention

    • Account data: Retained until you delete your account.
    • Voice data: Not retained. Processed in real-time and immediately discarded.
    • Transcripts: Stored locally on your device. You can delete them at any time within the app.

    Your Rights

    You have the right to:

    • Access the personal data we hold about you
    • Request correction of inaccurate data
    • Request deletion of your account and associated data
    • Export your data
    • Withdraw consent at any time

    To exercise these rights, contact us at info@steadyaway.tech or use the "Delete Account" option in Settings.

    For Users in the UK and EU (GDPR)

    We process your data based on:

    • Contract: To provide the service you've signed up for.
    • Consent: For optional features. You can withdraw consent at any time.

    We have Data Processing Agreements in place with our third-party providers to ensure your data is handled in accordance with GDPR requirements. You have the right to lodge a complaint with your local data protection authority if you believe we have not handled your data appropriately.

    Age Restriction

    Steady Away is intended for users aged 17 and over. We do not knowingly collect data from anyone under 17. If you believe a child has provided us with personal data, please contact us immediately.

    Security

    We use industry-standard security measures to protect your data, including encrypted connections (HTTPS/TLS) for all data transmission and secure authentication via Apple and Google.

    Changes to This Policy

    We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy in the app and updating the "Last updated" date.

    Contact Us

    If you have any questions about this Privacy Policy, please contact us at:

    Email: info@steadyaway.tech

    Website: steadyaway.tech

    We value your privacy

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