Last updated: 24 August 2026
At Steady Away, we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our mobile application.
Steady Away is a voice-first app that helps you prepare for moments of pressure. We have designed the app with privacy at its core.
When you create an account, we collect your email address and display name. This is stored securely on our cloud database to manage your account and subscription.
Your voice is processed in real-time by ElevenLabs, a third-party voice AI provider, to power the AI conversation. We have configured this provider to:
This means your conversations are processed but not stored on external servers.
First Line is our free text feature. When you describe a conversation you are preparing for, what you type is sent to ElevenLabs, the same AI provider that powers voice sessions, so it can suggest ways to open that conversation.
ElevenLabs retains no conversations, voice or text. First Line requires no account, and what you type is not stored on our servers or linked to any account or profile.
Transcripts of your sessions are saved locally on your device only. They never leave your phone and are not uploaded to our servers. If you have iCloud or Google backup enabled on your device, transcripts may be included in your personal device backup — this is controlled by your device settings, not by us.
We use a third-party subscription management provider to manage subscriptions. This provider receives a user identifier to track your subscription status. Payment details are handled entirely by Apple or Google — we never see your payment card information.
We use PostHog to collect usage data that helps us improve the app, including:
If you are signed in, this data is linked to your account, and your email address and display name are shared with PostHog so that we can recognise returning users. If you are not signed in, it is linked only to an identifier generated by the app.
We do not track the content of your conversations.
We advertise Steady Away on Facebook, Instagram and TikTok. To understand which adverts bring people to the app, Steady Away includes the Meta and TikTok software development kits. These send a limited set of events:
Alongside these events, Meta and TikTok receive your device's advertising identifier and, where you are signed in, an account identifier. TikTok additionally receives your email address and display name.
Meta and TikTok use this information for their own advertising purposes, including measuring our adverts and selecting adverts to show you. This is a genuine sharing of personal data with third parties, not processing carried out on our behalf.
We ask you first, and nothing is shared unless you agree. On iPhone we ask through Apple's tracking permission prompt. On Android we ask when you first set the app up, and you can change your answer at any time in Settings.
We never share the content of your conversations, spoken or typed, with Meta, TikTok, or any advertiser.
We use the following services to provide the app:
Each of these providers has its own privacy policy governing what it does with the data it receives.
For details on the specific providers we use and their privacy policies, please contact us at info@steadyaway.tech
You have the right to:
To exercise these rights, contact us at info@steadyaway.tech or use the "Delete Account" option in Settings.
We process your data based on:
We have Data Processing Agreements in place with our third-party providers to ensure your data is handled in accordance with GDPR requirements. You have the right to lodge a complaint with your local data protection authority if you believe we have not handled your data appropriately.
Steady Away is intended for users aged 17 and over. We do not knowingly collect data from anyone under 17. If you believe a child has provided us with personal data, please contact us immediately.
We use industry-standard security measures to protect your data, including encrypted connections (HTTPS/TLS) for all data transmission and secure authentication via Apple and Google.
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy in the app and updating the "Last updated" date.
If you have any questions about this Privacy Policy, please contact us at:
Email: info@steadyaway.tech
Website: steadyaway.tech
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